Support
Contact Doc2Excel support
Need help with a purchase, credit balance, failed extraction, or downloaded file? Email support and include the details below so we can review it quickly.
Email support
We handle account and extraction support by email so there is a clear record of the file type, job ID, and purchase details.
support@doc2excel.comWhat to include
- Account email used to buy credits or run advanced extraction.
- Extraction job ID, if one is shown in your account history.
- Document type, output format, and what the download should contain.
- Do not email sensitive source documents unless support requests them.